One-stop shop for
SAP solutions for SMB's
Full implementations services for
SAP solutions for SMB's, along with business consultation to grow your business
We provide SAP Business One & SAP Business ByDesign ERP solutions, designed for small and midsize business.
Technical Support Help Desk
We provides outstanding customer experience through our help desk and our professional team is alwyas ready to help you.
Accelerated Implementation Program - AIP
A comprehensive implementation methodology created by SAP. The methodology has been designed to serve as a guideline for the system setup and implementation process, & divide the process into five phases:
- Project Preparation
- Business Blueprint
- Project Realization
- Final Preparation
- Go-Live and Support
SAP Business ByDesign Implementation Services
SAP Launch is the implementation methodology that is applied to SAP Business ByDesign implementations. It prescribes what implementation activities must be performed and the resulting deliverables.
The goal of SAP Launch is to deliver the implementation at an attractive price point by using best practices.
The implementation will be divided by four phases:
Each phase end with Q-Gate in order to assure the deliverables and to confirm on the solution acceptance.
A Dedicated Support Team
With BE ONE Help Desk Portal, we provide an outstanding post go-live support when needed to all our customers with dedicated support team. Our service level agreement- SLA covers the following areas based on the customers needs:
User Management & License Management
Backup & Restore Activities
Upgrade & Patch Implementation
Print Management & Document Layout Design
Remote Administration SAP Application or OS
End user support ( How To ) based on SAP Business One Standard functionality
Remote Administration – Database – Remote Consultation – Remote/On-Site Upgrade
Training for third-party add-on solution- Remote Support for third-party add-on solution
Get in touch with us know to know more about our support services tailored on your needs.