Technical Archives - BE ONE

Transform Your Business with AI-Powered SAP Cloud ERP Applications

Alaa Mostafa — Tue, 12 May 2026 13:42:25 +0000

Transform Your Business with AI-Powered SAP Cloud ERP Applications

In today’s fast-changing business landscape, companies need more than a traditional ERP system. They need intelligent technology that can automate operations, deliver real-time insights, and help teams make faster, smarter decisions. With SAP Cloud ERP, businesses can leverage embedded AI capabilities directly within their core business processes to improve efficiency, productivity, and agility.

What Is Embedded AI in SAP Cloud ERP?

SAP integrates artificial intelligence directly into everyday business operations across finance, supply chain, manufacturing, procurement, sales, and more. Instead of relying on separate AI tools, organizations can use intelligent capabilities built into the ERP environment itself.

These AI-powered features help businesses:

Automate repetitive manual tasks
Improve forecasting and decision-making
Reduce operational errors
Accelerate reporting and analytics
Enhance employee productivity
Gain real-time business insights

Key AI Capabilities in SAP Cloud ERP

AI Copilot with Joule

SAP’s AI copilot, Joule, enables users to interact with the ERP system using natural language. Employees can quickly access information, execute tasks, and receive intelligent recommendations without navigating complex menus.

Intelligent Automation

Embedded AI helps automate critical processes such as payment matching, financial analysis, asset accounting, and document processing. This reduces manual effort while improving accuracy and operational speed.

Smart Analytics and Insights

SAP Cloud ERP combines real-time data with predictive analytics to help organizations identify trends, detect risks, and uncover new opportunities faster. AI-generated summaries and recommendations support more informed business decisions.

AI-Driven Supply Chain and Manufacturing

From inventory optimization to production planning and demand forecasting, embedded AI improves visibility and operational efficiency across supply chain and manufacturing processes.

Why Businesses Are Moving to SAP Cloud ERP

Modern organizations are adopting cloud ERP solutions to stay competitive, scalable, and future-ready. SAP Cloud ERP offers continuous innovation, built-in AI, and intelligent automation that help businesses adapt quickly to changing market demands.

With SAP Cloud ERP, companies can:

Streamline operations across departments
Increase productivity with AI-driven workflows
Improve collaboration and user experience
Gain better visibility into business performance
Support data-driven strategic planning

How Be One Can Help

As an SAP partner, Be One helps businesses successfully adopt and optimize SAP solutions tailored to their operational needs. Our team supports organizations through implementation, consultation, customization, and ongoing support to maximize the value of SAP Cloud ERP and its embedded AI capabilities.

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How SAP Business One Empowers Your Sales Team with Real-Time Insights

Alaa Mostafa — Mon, 22 Dec 2025 11:34:16 +0000

How SAP Business One Empowers Your Sales Team with Real-Time Insights

In today’s fast-paced business environment, sales teams need more than intuition to close deals — they need accurate, real-time data. Delayed information, disconnected systems, and manual reporting can slow down sales cycles and lead to missed opportunities.

SAP Business One changes that by giving sales teams instant access to customer data, sales performance, and inventory availability — all from a single, integrated platform.

In this blog, we’ll explore how SAP Business One empowers sales teams with real-time insights that drive smarter decisions and stronger results.

1. Complete Customer Visibility at Every Touchpoint

Understanding your customers is the foundation of successful selling. SAP Business One provides a 360-degree view of customer information, enabling sales teams to engage with confidence.

What Sales Teams Can See in Real Time:

Customer contact details and communication history
Past purchases and order patterns
Outstanding invoices and credit limits
Customer-specific pricing and discounts

With this information available instantly, sales representatives can tailor their conversations, anticipate customer needs, and build stronger relationships.

2. Real-Time Sales Pipeline and Opportunity Management

SAP Business One helps sales teams manage leads and opportunities with full visibility into the sales pipeline.

Sales Benefits Include:

Track sales opportunities from lead to close
Monitor deal stages, expected revenue, and closing dates
Identify bottlenecks in the sales process
Forecast revenue more accurately

Sales managers can also use real-time dashboards to evaluate performance, set targets, and coach their teams more effectively.

3. Accurate Inventory Availability for Faster Deal Closures

Nothing damages customer trust more than promising products that aren’t available. SAP Business One connects sales and inventory data in real time.

Inventory Insights for Sales Teams:

Live stock availability across warehouses
Committed and incoming quantities
Estimated delivery timelines
Alternative product suggestions

This ensures sales teams can provide accurate delivery commitments, close deals faster, and reduce order cancellations.

4. Faster Quoting and Order Processing

With SAP Business One, sales teams can create quotes and sales orders directly from the system — without manual data entry or delays.

Key Advantages:

Generate quotes using real-time pricing and discounts
Convert quotes to orders with one click
Automatically update inventory and financial data
Reduce errors and shorten the sales cycle

The result is quicker responses to customers and improved conversion rates.

5. Mobile Access for Sales on the Move

Modern sales teams aren’t always in the office. SAP Business One’s mobile capabilities allow sales representatives to stay connected wherever they are.

Mobile Sales Capabilities:

Access customer and sales data anytime, anywhere
Update opportunities in real time
Check inventory during customer meetings
Approve documents on the go

This flexibility helps sales teams remain productive and responsive — even while on the move.

6. Data-Driven Decisions Through Real-Time Reporting

SAP Business One’s built-in analytics and reporting tools enable sales teams to make informed decisions based on live data.

Reports and Dashboards Provide Insights Into:

Sales performance by product, customer, or region
Top-performing sales reps and products
Customer buying trends
Revenue forecasts and KPIs

With these insights, sales leaders can adjust strategies quickly and maximize results.

Conclusion: Sell Smarter with SAP Business One

Sales success depends on speed, accuracy, and insight — and SAP Business One delivers all three. By providing real-time visibility into customers, opportunities, and inventory, it empowers sales teams to work smarter, respond faster, and close more deals.

Whether your team is in the office or on the move, SAP Business One ensures they always have the information they need to succeed.

Ready to empower your sales team with real-time insights?
Discover how SAP Business One can transform your sales operations and drive growth.

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Deployment Options for SAP Business One: Choose What Fits Your Business Best

Alaa Mostafa — Tue, 08 Apr 2025 11:43:55 +0000

Deployment Options for SAP Business One: Choose What Fits Your Business Best

In today’s dynamic business environment, flexibility is key to growth and success. That’s why SAP Business One offers multiple deployment options tailored to meet the unique needs of every business. Whether you’re looking for the convenience of the cloud, the control of on-premise infrastructure, or the agility of mobile access, SAP Business One has got you covered.

Let’s explore the three main deployment options and how each can empower your business.

Cloud Deployment

Scale with ease and flexibility.
The SAP Business One Cloud solution allows you to manage your business operations from anywhere — all for a simple monthly license fee. There’s no need for heavy IT involvement or infrastructure investment. With cloud deployment, you can:

Access your ERP system anytime, anywhere
Reduce IT overhead and maintenance costs
Ensure business continuity with automatic backups and updates
Scale effortlessly as your business grows

Ideal for growing businesses that need to stay agile and expand without limits.

On-Premise Deployment

Full control at your fingertips.
Prefer to keep your data in-house? With on-premise deployment, you retain complete control over your ERP environment. This option is best suited for businesses with dedicated IT resources or strict data security policies. Benefits include:

Total ownership of your ERP data
Customizable reporting and integrations
Compliance with internal and industry-specific security standards
One-time investment with long-term ROI

Perfect for organizations that prioritize data sovereignty and system control.

Mobile Deployment

Your business in your pocket.
SAP Business One’s mobile access capabilities ensure you’re always in touch with your operations. Whether you’re in the office, at a client site, or on the road, you can make smart, data-driven decisions instantly. Key features include:

Real-time insights through integrated analytics
Remote access to customer data, inventory, and sales orders
Enhanced productivity and decision-making on the go
Compatibility with iOS and Android devices

An excellent option for managers and teams who need to stay connected while working remotely or traveling.

Which Deployment Is Right for You?

Each deployment option brings its own advantages. The right choice depends on your business model, industry, security needs, and growth plans. Many businesses even choose a hybrid approach — combining cloud and mobile access with localized data control.

Need help deciding? Our team at BE ONE is here to guide you through the selection and implementation process. Let’s design a solution that aligns perfectly with your business goals.

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Understanding SAP Business One Licenses: A Comprehensive Guide

Alaa Mostafa — Tue, 04 Jun 2024 13:53:45 +0000

Understanding SAP Business One License: A Comprehensive Guide

SAP Business One (SAP B1) is a comprehensive enterprise resource planning (ERP) solution designed specifically for small to mid-sized businesses. One of the key aspects of implementing SAP B1 is understanding the licensing model, which can sometimes be complex. This guide aims to simplify the various types of licenses available, their features, and how to choose the right one for your business.

Types of SAP Business One Licenses

SAP Business One offers several types of licenses to cater to different business needs and roles within an organization. Here’s a breakdown of the main license types:

1. Professional User License

A Professional User License provides full access to all modules and functionalities within SAP Business One. This license is ideal for users who need comprehensive access to perform a wide range of tasks across the system.

Key Features:

Access to all modules and functionalities
Ideal for senior management and key users

2. Limited User Licenses

Limited User Licenses are designed for users who require access to specific areas of SAP Business One. There are three main types of Limited User Licenses:

a. Limited CRM User

Focused on sales, service, and CRM functionalities.
Ideal for sales and customer service teams.

b. Limited Financial User

Focused on financial and accounting functionalities.
Suitable for finance and accounting staff.

c. Limited Logistics User

Focused on inventory, production, and procurement functionalities.
Perfect for warehouse and logistics personnel.

3. Starter Package User License

The Starter Package is designed for small businesses with less complex needs. It offers core functionality at a lower cost, providing a cost-effective entry point for companies new to ERP systems.

Key Features:

Basic accounting, sales, purchasing, and inventory functionalities
Affordable and scalable as the business grows

How to Choose the Right License?

Selecting the right license depends on your business requirements and the roles of your employees. Here are some tips to help you decide:

Identify User Roles and Responsibilities: Understand the specific tasks and responsibilities of each user. This will help you determine whether they need full access or limited access to certain functionalities.
Evaluate Business Needs: Assess your current business processes and future growth plans. If you anticipate needing advanced functionalities, a Professional User License might be more suitable.
Consult with an SAP Partner: An SAP Partner can provide valuable insights and recommendations based on their experience and expertise. They can help you map out the best licensing strategy for your business.

Benefits of SAP Business One Licenses

Scalability: SAP B1 licenses can grow with your business, allowing you to add users and functionalities as needed.
Cost-Effective: With various licensing options, you can choose the one that fits your budget and needs.
Flexibility: Different license types ensure that you only pay for the functionalities you need, optimizing your investment.

Conclusion

Understanding the different SAP Business One licenses is crucial for making an informed decision that aligns with your business goals. By selecting the appropriate licenses, you can ensure that your team has the right tools to drive efficiency and growth. If you’re considering SAP Business One for your business, take the time to evaluate your needs and consult with an SAP Partner to get the most out of your investment.

Get your free offer Now!

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Exploring customization options in SAP Business One

Alaa Mostafa — Mon, 06 Nov 2023 08:36:26 +0000

Exploring customization options in SAP Business One

Exploring the various customization options available in SAP Business One, such as creating user-defined fields, adding custom reports, and tailoring the system to specific business requirements.

SAP Business One provides several customization options that allow businesses to tailor the system to their specific needs. Here are some key customization features:

User-Defined Fields (UDFs)

SAP Business One allows you to create custom fields within various modules to capture additional data specific to your business. These UDFs can be added to master data, documents, or transactional screens, providing flexibility in tracking and analyzing information relevant to your business processes.

Form Customization

You can modify the layout and appearance of screens and forms in SAP Business One using the Form Settings feature. This allows you to rearrange fields, add or remove columns, and adjust the design to match your business requirements and user preferences.

Query Generator

The Query Generator tool enables you to create custom queries and reports without the need for extensive programming knowledge. It provides a user-friendly interface to define data selections, sorting, grouping, and calculations, allowing you to extract valuable insights from your SAP Business One database.

Custom Reports

SAP Business One offers a built-in report designer that allows you to create custom reports tailored to your specific reporting needs. You can design reports with multiple data sources, add filters, calculations, and formatting options, and even incorporate charts and graphs for visual representation of data.

Document Printing Layouts

You can customize the layout and design of printed documents such as invoices, purchase orders, and delivery notes using the Print Layout Designer. This feature enables you to add company logos, adjust font styles, include additional information, and create professional-looking documents that align with your brand identity.

Workflow Customization

SAP Business One includes a workflow engine that enables you to define and automate business processes based on predefined rules. You can customize workflows to match your specific business requirements, such as approvals, alerts, and notifications, ensuring efficient and consistent execution of critical tasks.

Add-Ons and Extensions

SAP Business One supports the development and integration of add-ons and extensions to extend the system’s functionality. This allows you to integrate with third-party applications, develop industry-specific features, or incorporate custom business logic tailored to your unique requirements.

It’s important to note that while SAP Business One offers various customization options, it’s recommended to approach customization strategically and consider the long-term implications. It’s advisable to consult with experienced SAP Business One consultants or partners to ensure that customization aligns with best practices and doesn’t hinder future system upgrades or supportability.

Source: SAP insights

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Production Management with SAP Business One

Alaa Mostafa — Mon, 09 Oct 2023 06:54:58 +0000

Production Management with SAP Business One

The Production Management module in SAP Business One is designed to help small and medium-sized enterprises (SMEs) manage their manufacturing processes efficiently. It provides functionalities for planning, scheduling, and controlling production orders and monitoring the shop floor operations.

Here are some key features and capabilities of the SAP Business One Production Management module:

Bill of Materials (BOM) Management

You can create and maintain BOMs, which define the components and their quantities required to produce a finished product. BOMs can be structured hierarchically, allowing for multi-level assembly.

Production Orders

You can create production orders to initiate manufacturing processes. Production orders are used to track and manage the production of specific quantities of finished products. They contain information such as item, quantity, due date, and routing.

Routing and Resource Management

The module allows you to define routing templates that specify the sequence of operations required to produce a product. You can assign work centers and resources to each operation, allowing you to plan and schedule production based on available resources.

Material Requirements Planning (MRP)

The MRP functionality helps in determining the materials required for production based on demand, existing inventory levels, and lead times. It generates purchase orders or production orders to fulfill the material requirements.

Capacity Planning

You can analyze the capacity utilization of work centers and resources to ensure efficient production scheduling. It helps in identifying bottlenecks and optimizing resource allocation.

Shop Floor Control

The module provides tools for tracking and monitoring production activities on the shop floor. You can record the consumption of materials, labor hours, and machine time against production orders. It enables real-time visibility into the progress of production and helps in identifying any issues or delays.

Quality Control

You can define and manage quality control processes to ensure that products meet specified standards. The module supports quality inspections, sample testing, and recording of quality-related data.

Reporting and Analytics

SAP Business One offers a range of pre-built reports and dashboards for production analysis. You can track key performance indicators (KPIs), such as production output, scrap rates, and resource utilization. Customized reports can also be created as per specific business requirements.

Overall, the SAP Business One Production Management module provides comprehensive functionality for planning, executing, and monitoring manufacturing processes. It helps SMEs streamline their production operations, improve efficiency, and maintain better control over their manufacturing activities.

Source: SAP insights

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Streamline Your Procurement Processes with SAP Business One

Alaa Mostafa — Tue, 26 Sep 2023 11:11:40 +0000

Streamline Your Procurement Processes with SAP Business One

Efficient procurement is a critical aspect of successful business operations, regardless of the industry. Managing the purchasing cycle effectively can lead to cost savings, improved supplier relationships, and streamlined inventory management. SAP Business One, a comprehensive ERP solution designed for small and medium-sized enterprises (SMEs), offers a powerful Purchasing Module that empowers businesses to optimize their procurement processes. In this article, we will explore the features and benefits of the SAP Business One Purchasing Module and how it can revolutionize your procurement operations.

Streamlined Purchase Requisitions

The SAP Business One Purchasing Module enables businesses to establish a structured approach to purchase requisitions. With a user-friendly interface, employees can easily create purchase requisitions, specifying the required items and quantities. This module allows for customizable approval workflows, ensuring that the requisitions go through the appropriate authorization channels before proceeding to the next stage.

Efficient Purchase Order Management

The Purchasing Module simplifies the creation, management, and tracking of purchase orders. Users can generate purchase orders directly from approved requisitions, eliminating data duplication and reducing manual errors. The module provides real-time visibility into the status of purchase orders, allowing users to track deliveries, monitor order changes, and manage vendor performance effectively.

Supplier Relationship Management

Building and nurturing strong supplier relationships is vital for business success. The SAP Business One Purchasing Module centralizes supplier information, providing a comprehensive view of vendor details, pricing agreements, and historical data. This functionality facilitates effective supplier evaluation, negotiation, and contract management. By leveraging this module, businesses can identify reliable suppliers, negotiate favorable terms, and maintain transparent communication channels for improved collaboration.

Source: SAP Insights

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Inventory optimization is more crucial than ever

Alaa Mostafa — Thu, 13 Jul 2023 13:46:54 +0000

Inventory optimization is more crucial than ever

As any business leader can tell you, inventory optimization is a challenging component of supply chain management because it is vulnerable to so many factors, including social trends, natural events, politics, economics, and competition (to name just a few). When the pandemic arrived, it was the mother of all global supply chain disruptions and shone a bright and unwavering light on the volatility of old-school supply chain practices.

Furthermore, when consumer tolerances were for a week or more delivery times, companies could get by with just a couple of large warehouses. Whereas today, the Amazon Effect sees same-day or next-day delivery becoming an increasing consumer demand. This has had an enormous impact on inventory optimization because it means businesses now must have multiple distribution centers and require multi-locational inventory management. To top it off, online shopping is at an all-time high, and consumer brand loyalty is eroding in the face of increased online choice. This has led to unprecedented competition for many businesses and a shrinking margin for profit and error.

The difference between inventory management and inventory optimization

Both are part of the same inventory-related supply chain operations. Still, when it comes to defining the specific practices, the overall category is ‘inventory control,’ beneath that lies inventory management, and within that lives inventory optimization.

Inventory management refers to setting high productivity and efficiency targets for all inventory operations. Modern business and supply chain planning technologies support these processes by giving supply chain managers greater visibility across all the links in the chain. The Internet of Things (IoT) and cloud-connected devices and assets can be automated for greater efficiency in manufacturing. Production, warehouse, and logistics processes also achieve more efficiency by applying intelligent technologies like artificial intelligence (AI), machine learning, robotics, and robotic process automation.
Inventory optimization is a subset of inventory management that refers more specifically to profit margins and minimizing loss. Carrying surplus inventory causes loss and waste. It takes up space, becomes obsolete, and often doesn’t sell or must be sold at reduced prices. On the other hand, as we saw during the pandemic, shortages and unexpected demand are the flip sides of the inventory coin, where the costs come in the form of loss of potential profit and damage to the brand. Therefore, the goal of inventory optimization is to forecast demand best and maximize the financial output of the inventory for the company.

The different types of inventory

From the consumer’s point of view, inventory primarily consists of finished goods. But for a business, inventory is anything they have to keep in stock, maintain, and replenish. If a company makes soup, then “inventory” could be anything from the seeds used to grow the tomatoes, all the way to the fuel in the company delivery trucks that take it to the grocery store. Looking at inventory management in this more holistic way gives a greater appreciation of its complexity.

There are four basic inventory types:

Raw materials: All inventory that eventually ends up in the finished product.
Work-in-progress (WIP): As the name implies, this is all the inventory currently being prepared and packaged. This is an expensive and risky stage, so inventory optimization solutions can be applied to help find the most cost- and time-effective processes.
Finished goods: The most commonly perceived meaning of what inventory is, in its packaged ready-to-sell state.

Source: SAP Insights

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Types of ERP deployment

Alaa Mostafa — Tue, 21 Mar 2023 14:00:11 +0000

Types of ERP deployment

Modern ERP systems can be deployed in a number of ways: in a public or private cloud, on-premise, or in various hybrid scenarios that combine environments. Here are some of the high-level benefits of each to help you identify the ERP deployment option that makes the most sense for your business.

Cloud ERP

With cloud ERP, the software is hosted in the cloud and delivered over the Internet as a service that you subscribe to. The software provider generally takes care of regular maintenance, updates, and security on your behalf. Today, cloud ERP is the most popular deployment method for many reasons – including lower upfront costs, greater scalability and agility, easier integration, and much more.

On-Premise ERP

This is the traditional model for deploying software where you control everything. The ERP software is typically installed in your data center at the locations of your choice. The installation and maintenance of the hardware and software are your staff’s responsibility.

Many companies are modernizing and upgrading their on-premise ERP systems to cloud deployments. This requires careful planning of your ERP upgrade as well as a thoughtful process of evaluating ERP software and deployment options.

Hybrid ERP

For companies that want a mixture of both to meet their business requirements, there is the hybrid cloud ERP model. This is where some of your ERP applications and data will be in the cloud and some on-premise. Sometimes this is referred to as two-tier ERP.

The total cost of ERP

The cost of ERP depends on the software vendor, the modules selected, and the deployment method. Generally speaking, cloud-based ERP has lower prices than on-premise ERP because no hardware needs to be purchased – and no expensive in-house IT experts need to be hired. The vendor handles the maintenance and charges the customer an annual or monthly subscription fee, usually based on the number of users.

When calculating the return on investment (ROI) and total cost of ownership (TCO) of a new ERP implementation, the initial and ongoing workforce costs are just as significant as the software selection and deployment costs. With cloud and hybrid options, new factors must be evaluated. For example, software maintenance, facility, computer capacity, downtime, recovery, security, privacy, and IT staff costs are all important considerations. As mentioned, cloud options significantly reduce both capital and operating costs – improving both ROI and TCO.

Source: SAP insights

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‌What is master data management (MDM)?

Alaa Mostafa — Sun, 11 Dec 2022 08:06:38 +0000

What is master data management (MDM)?

‌Master data is all the data that is mission-critical to the running of a business. It describes people (customers, employees, and suppliers), places (offices and locations), and things (products and assets). Master data is typically just a small percentage of all business data, but it is some of the most complex – and valuable – data in an organization. Examples of master data include:

‌Customer master data

As the name suggests, customer master data includes all the core data needed to do business with your customers – from contact information to purchase history and payment terms. Managing master data for this domain includes cleaning and standardizing data across ERP, CRM, and other systems.
For example, the same customer’s name and address could exist in both an ERP and CRM system but be entered in two different ways, like 1030 Sandy Court, 1030 Sandy Crt., or 1030 Sandy Ct. MDM reconciles these differences and provides a single view of each customer that can be used to personalize marketing campaigns, deliver better experiences, and more. In some organizations, customer master data also includes data for employees, healthcare patients, and suppliers.

‌Supplier master data

Supplier master data includes data for vendor accounts, contracts, policies, pricing, and more. It lies at the center of all important procurement activities, from planning and sourcing to contracting and purchasing. Cleansed and trusted vendor master data is critical for answering questions about supplier spend, pricing, or performance – for example.

‌Location master data

Key attributes related to physical locations of agencies, corporate offices, distribution centers, and stores are contained in an organization’s location data. Once connected to other data domains, this information can help fuel location-based decision-making – such as determining the right product assortment for a particular store.

‌Product master data

Product master data management covers attributes such as product number, category, price, features, bills of materials, and all other necessary data points. With uses across processes for sales, marketing, supply chain, and the product development lifecycle, this data needs to be reliable and accurate.

‌Asset master data

Asset master data describes a business’ fixed and intangible assets, such as inventory, equipment, and trademarks. It usually includes attributes such as depreciation terms and values, asset classes, leasing information, and more. Inaccurate asset master data can lead to sub-par asset utilization and management. For example, equipment master data is used in predictive maintenance processes, so if it’s incorrect, then the predictions would be as well.

‌Why is master data management so important?

Besides helping an organization make good decisions and answer key questions, master data management has a host of other benefits. Here are just a few:

‌Reduced errors and redundancies

In data across multiple applications. If the same information, say a customer record, is entered by different teams in an inconsistent way, MDM will merge and reconcile the duplication.

‌Better analytics insights and data-driven decisions

The saying “garbage in, garbage out” holds true here. If the data being analyzed is not accurate, then the results won’t be either.

‌Streamlined business processes and greater efficiency

High-quality, consistent master data can be used to speed up and automate end-to-end business scenarios such as lead to cash, source to pay, and design to operate.

‌Improved transparency and compliance

With data privacy and other regulations. The GDPR, for example, gives people more control over how their information is collected, managed, and shared. Without MDM, records can be fragmented across multiple departmental silos, making compliance difficult.

‌Support for mergers and acquisitions

With a streamlined process for merging and reconciling multiple data assets.

‌Data is crucial for powering digital business processes, and master data is the foundation that all other data relies on. Organizations that have accurate and consistent master data are better positioned to succeed.

Source: SAP Insights

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